Privacy Policy — JunkTrash Xpress

Information You Provide Directly
We may collect:

• Your name

• Phone number

• Email address

• Address or job location

• Photos or videos you send for quotes

• Any additional information you provide during communication

Automatically Collected Information (If using a website)
If you visit our website, we may collect:

• Device information

• IP address

• General location (city/region)

• Pages viewed
   

• How We Use Your Information

• We use your information to:

• Provide quotes and pricing

• Schedule junk removal services

• Communicate with you by call, text, or email

• Improve our customer service

• Send confirmations, reminders, or follow-ups

• Maintain business records

• We do not sell or share your personal information with third parties for marketing.
   

• Sharing Your Information

• We may share your information only with:

• Service providers who assist with scheduling, texting, or invoicing

• Legal authorities if required by law

• Your information is never sold, rented, or traded.
   

• How We Protect Your Information

• We use reasonable security measures to protect your information from unauthorized access, misuse, or disclosure. While no system is 100% secure, we take your privacy seriously and safeguard all data we handle.
   

• Text Messaging & Communications

• By contacting JunkTrash Xpress, you may receive:

• Quote responses

• Job confirmations

• Reminders

• Follow-up messages

• You can reply STOP at any time to opt out.
   

• Photos or Videos Sent for Quotes

• Any images or videos you send are used only to provide an accurate estimate for your removal job. They are not shared or used for marketing without your permission.
   

• Cookies (If using a website)

• Our website may use cookies to:

• Improve user experience

• Track basic analytics

• You can disable cookies in your browser settings at any time.
   

• Data Retention

• We keep your information only as long as needed to:

• Provide services

• Maintain business records

• Comply with legal requirements
   

• Your Privacy Rights

• Depending on your location, you may have the right to:

• Request a copy of the information we have about you

• Correct or update your information

• Request deletion of your information

• To make a privacy request, contact us at:
  JunkTrashXpress@gmail.com
   

• Changes to This Policy

• We may update this Privacy Policy from time to time. The updated version will always be posted with the latest date.